EP13: Pre-planning is Key with Restoration Services | Ricky Wells

Episode Summary:

This week on the show we’re interviewing Ricky Wells, the General Manager at ServiceMaster Advanced Restorations. Ricky has been helping companies restore their facilities after major fires, spills and disruptions.  And he’s a big advocate for the act of pre-planning for these events. 

We’re also going to hear what his company is doing in the age of COVID- when offices are trying to wrap their heads around what “clean” versus “COVID clean” really means.

Guest Bio:

Ricky Wells serves as the General Manager for ServiceMaster Advanced Restorations. With over 20 years of experience in Property Restoration, he assists customers as they struggle with property loss whether from fire loss, water damage, storm events, mold remediation, or any other property loss. Ricky values education in the industry and serves as an instructor for continuing education for insurance and property specialists. In the past 20 years he has taught over 3000 hours of classes with over 1000 students sitting through his classes. Ricky guides ServiceMaster as a customer centric business. The motto that he and the company live by says it all:  "Restoration is our profession, but restoring lives is our passion."

Links:

Service Master Advanced Restoration

Service Master's 5-Step Process for Water Restoration

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